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We are Papua New Guinea's principal economic regulator and consumer watchdog. Our primary role is to administer and implement the ICCC Act and other related legislation. The ICCC performs a number of functions including: administration of price regulation, licensing, industry regulation and other matters outlined under the ICCC Act or any other act.

Our role also includes issuing, administering and enforcing regulatory contracts; promoting and protecting the interests of consumers and businesses in relation to the acquisition and supply of goods and services; making available information about matters affecting consumers and businesses; investigating complaints concerning matters affecting or likely to affect the interests of consumers and businesses to enforce compliance with related laws; promoting and protecting competition in the market;monitoring the operation of, and reviewing from time to time, codes and rules relating to the conduct or operation of regulated entities; advising and making recommendations to the Treasury Minister about any matters referred to the ICCC by the Minister; and to advise and make recommendations to the Minister about any matter connected with the ICCC Act.

The ICCC regards these as its primary objectives:

1. Enhance the welfare of the people through the promotion of competition and fair trading and the protection of consumers’ interests

2. Promote economic efficiency in industry structure, investment and conduct; and

3. Protect the long term interests of the people with regard to the price, quality and reliability of significant goods and services.

Our objectives are:

1. To promote and protect the bona fide interests of consumers with regard to price, quality and reliability of goods and services;

2. To ensure that users and consumers (including low-income or vulnerable consumers) benefit from competition and efficiency;

3. To promote and encourage competitive and fair trading practices;

4. To ensure timely assessment of clearance and authorisation applications;

5. To monitor the market place to prevent abuse of market power or other breaches of the Act;

6. To promote and encourage the efficient operation of industries and efficient investment in industries;

7. To ensure that regulatory decision making has regard to any applicable health, safety, environmental and social legislation;

8. To ensure effective administration of the Trade Measurements Act;

9. To ensure that issues raised at the Consumer Products Consultative Committee (CPCC) are effectively followed up;

10. To seek effective outcomes for consumers’ complaints;

11. To ensure timely assessment of regulatory reviews;

12. To ensure consistency with regulatory outcomes;

13. To identify new industries for possible regulation or de-regulation;

14. To ensure continuous improvement in Commission decision making processes;

15. To continuously develop ways of meeting ICCC’s present and future litigation needs and skills;

16. To effectively manage ICCC finances and manpower resources; and

17. To develop and implement a comprehensive training plan